Claim Process

CLAIM PROCESS

Whether it’s a small GP consultation Medical Insurance claim, or an expensive Gap Cover claim we want to make the claim process as smooth as possible. There’s always a few unavoidable steps involved when you submit either a Medical Insurance or Gap Cover claim so please click either of the View Process buttons to see the steps involved in filing a claim.

Medical Insurance

Submitting a Medical Insurance claim can be complex and time consuming. With Elixi, it doesn’t have to be.

Learn about the Medical Insurance claims process in detail.

Gap Cover

Submitting a Gap Cover claim is a straightforward process. These 3 steps will outline what’s ahead.

Learn about the Gap Cover claims process in detail.

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We work with you to give you options that will suit you – your pocket, your family and your medical challenge.

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MEDICAL INSURANCE DISCLAIMER:

This is not a medical scheme and the cover is not the same as that of a medical scheme. This policy is not a substitute for medical scheme membership. The benefits are subject to waiting periods and applicable limits. These are outlined in the policy wording which you are required to read and understand. T&Cs apply. The increase would be based on risk and inflation rates. This is not your policy wording and for the full disclaimer please go to www.elixi.co.za/disclaimer-notice

Cubix Solutions (Pty) Ltd t/a Cubix is an authorised FSP 42788. Insurer – Bryte is a licensed insurer and an authorised FSP (17703). Unity Health: A division of Ambledown Financial Services (Pty) Ltd is an authorised FSP 10287.

GAP COVER DISCLAIMER:

This is not a medical scheme and will not be a substitute for medical scheme membership. It fills the GAP between what is covered by your Medical Aid, and the actual amount charged by your medical practitioner for in-hospital procedures. This is not your policy wording and for the full disclaimer please go to www.elixi.co.za/disclaimer-notice

Guardrisk Insurance Company Limited is a licenced non-life insurer and an authorised Financial Services Provider (FSP 75). Intermediary – Cubix Solutions (Pty) Ltd t/a Cubix, Authorised FSP licence 42788 Ambledown Financial Services (Pty) Ltd is an authorised FSP 10287

Please note that the premiums presented on this website are based on the current rates and is subject to an increase which takes place in December every year. The increase would be based on risk and inflation rates.